Terms & Conditions

Version 1.1. Last updated: 13 October 2026.

These Terms & Conditions (“Terms”) govern your use of the Kinu Health mobile app and website at https://kinuhealth.com (together, the “Service”), provided by Ayesha Nazir (“Kinu”, “we”, “us”),Brennerstr. 90, 13187 Berlin, Germany. By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Important: Kinu is not a medical service

Please read this section carefully.

  • Kinu is a personal wellness and self-tracking tool. It helps you record and organise your own health information over time.
  • Kinu is not a medical device, and it does not provide medical advice, diagnosis, treatment, or clinical decision-making. It issues no verdicts, predictions, or recommendations about your health.
  • Anything Kinu shows you, including trends, summaries, reports, and reference ranges, is descriptive and reflects your own logged data and the reference ranges printed on your own lab reports. Kinu does not independently determine whether a value is “normal” or “abnormal”.
  • Kinu is not a substitute for professional medical care. Always consult a qualified healthcare professional about your health, symptoms, medications, and any decisions relating to them. Never disregard or delay professional advice because of something in the app.
  • In an emergency, contact your local emergency services immediately. Kinu is not designed for emergencies and does not track your data in real time.

2. Eligibility

  • You must be at least 16 years old to use Kinu.
  • You must be able to form a binding contract, and you agree to provide accurate eligibility information (including your age or date of birth).

3. Your account

  • You are responsible for the accuracy of your account information and for keeping your login details secure (including any Apple or Google sign-in you use).
  • You are responsible for activity under your account. Tell us about any unauthorised use at admin@kinuhealth.com.
  • You may sign in with email and password, Sign in with Apple, or Google Sign-In, subject to those providers' terms.

4. Health-data consent

Kinu processes health data (special category data) only with your explicit, separate consent, requested at sign-up and distinct from your acceptance of these Terms. You may withdraw consent at any time in Settings; doing so erases your logged health data while keeping your account. See the Privacy Policy for detail.

5. Acceptable use

You agree not to:

  • use the Service for any unlawful purpose or in breach of these Terms;
  • attempt to access data that is not yours, or probe, scan, or compromise the Service's security or its pseudonymisation controls;
  • reverse-engineer, decompile, or tamper with the app, except where this restriction is prohibited by law;
  • use the Service to provide medical services to others, or to enter another person's health data without a lawful basis;
  • upload unlawful content or content that infringes others' rights;
  • interfere with or disrupt the Service or its infrastructure.

6. Your data and content

  • You own your data. The health and personal information you enter remains yours. You grant Kinu only the limited licence needed to store, process, and show it to you and to run the Service, as described in the Privacy Policy.
  • You are responsible for the accuracy of what you log. Kinu presents your data back to you; it does not verify its clinical accuracy.
  • You can export, erase or delete your data from within the app, as described in the Privacy Policy.

7. Reference content (catalogs)

Kinu includes reference lists of conditions, symptoms, and lab markers to help you log consistently. This content is for organisational and informational purposes only, is not clinically verified, and is not medical advice. It may be incomplete or contain inaccuracies and must not be relied on for any medical decision.

8. Price, and subscriptions if introduced

Kinu is currently free to use. We may introduce paid features in the future; if we do, we will make the terms clear in advance and you will not be charged without your agreement. The following would apply once paid features launch:

  • Subscriptions would be sold and processed through the Apple App Store. Payment, billing, auto-renewal, and refunds are handled by Apple under Apple's terms; Kinu does not receive your payment-card details.
  • Auto-renewal: subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period; you manage or cancel in your App Store account settings.
  • Free trial: if you do not cancel before a trial ends, the subscription begins and the fee is charged.
  • EU right of withdrawal for digital services, and price-change notices, would be handled as required by law and by Apple's flow.

9. Intellectual property

The Service, including its software, design, branding, and reference content (but not your data), is owned by Ayesha Nazir (operating as Kinu Health) or its licensors and is protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the app for personal, non-commercial use. All rights not expressly granted are reserved.

10. Third-party services

The Service relies on third parties (for example Apple and Google/Firebase), and is distributed through their app stores. Your use of their components is subject to their terms, and we are not responsible for third-party services we do not control. This app is not sponsored or endorsed by Apple or Google.

11. Availability and changes

  • We may modify, suspend, or discontinue features at any time, and aim to give notice of material changes where practical.
  • We may update these Terms. The current version published here always applies; where the law requires it, we will seek your agreement to material changes.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, including that it will be error-free, uninterrupted, or that any content is accurate or complete. Kinu makes no warranty that the Service is suitable for any medical or clinical purpose (see section 1). Mandatory consumer-protection rights under EU and national law cannot be excluded and take precedence over these disclaimers.

13. Liability

Nothing in these Terms limits liability that cannot be limited by law (for example injury to life, body or health, intent, fraud, or mandatory product-liability or consumer rights). Subject to that, we are liable without limit only for intent and gross negligence; for slight negligence we are liable only where we breach an essential obligation (one you must be able to rely on to use the Service), and then only for the foreseeable, typical damage. You remain responsible for your own health decisions and for consulting professionals; Kinu is not liable for a health outcome or decision taken based on information in the Service.

14. Termination

  • You may stop using the Service and delete your account at any time; the data handling in the Privacy Policy then applies.
  • We may suspend or end your access if you seriously or repeatedly breach these Terms or use the Service unlawfully.

15. Governing law and disputes

German law applies, excluding its conflict-of-law rules and without removing any mandatory consumer protections you are entitled to where you live in the EU or EEA. To the extent permitted by law, the courts responsible for the operator's place of residence have jurisdiction.

16. Contact

Support: admin@kinuhealth.com.
Legal / operator: Ayesha Nazir. Full contact details are in our Imprint.

Kinu Health. Last updated: 13 October 2026.